Payment methods
At Wizardo Casino, you can manage deposits, withdrawals and balance checks from your account. The Wallet area lets you add funds and request withdrawals, while History helps you track the status of your operations.
The available methods may vary depending on the country, currency, payment provider and account verification status. Before confirming any operation, always check the limits and details shown in your player area.
Choose the right method for your account
Each payment method has a different purpose. Cards and digital wallets are used by players who prefer a simple operation, while bank transfers and cryptocurrencies may require extra attention to the details entered.
The final list of methods appears at the moment of deposit or withdrawal. If an option is not visible in your account, it means that it is not available for your profile at that time.
Payments summary
| Item | Details |
|---|---|
| Deposit | From €5 to €5,000 |
| Withdrawal | From €50 to €5,000 |
| Quick amounts | €20, €100, €250, €500, €1K |
| Supported currencies | EUR, PLN, USD, ZAR, ARS |
| Deposits | Profile → Wallet → Deposit |
| Withdrawals | Profile → Wallet → Withdrawal |
| History | Profile → History → Transactions |
| Verification | KYC may be requested before withdrawal |
Where to manage money in your Wizardo account
In the Profile menu, the Wallet section is the main place for financial operations. From there, you can choose to deposit funds or request a withdrawal.
You can also use the Deposit button in the account balance block. The link to enter a promotional code appears in the same area, which is useful when a promotion requires activation before payment.
Methods you can use to deposit
To deposit, choose the Deposit tab, select the method, enter the amount and confirm the operation. The displayed deposit range is from €5 to €5,000.
Cards, banks and Open Banking
Among card and banking methods, you may find Visa & MasterCard, Open Banking, Bank Transfer, Sparkasse, Deutsche Bank, Commerzbank and Volksbanken Raiffeisenbanken.
The availability of specific banks depends on the country, payment provider and account settings.
Digital wallets, vouchers and local options
Google Pay, Apple Pay, AstroPay Card, CashtoCode, ecoPayz, eZeeWallet, Flexepin, Jeton, MB, Neosurf and BLIK may also be available.
Some of these options may work only for deposits. Always confirm the list displayed in your profile before starting the payment.
Cryptocurrency deposits
Crypto options include BTC / Bitcoin, ETH / Ethereum, LTC / Litecoin, USDT / Tether, USDC, SOL / Solana, TRX / Tron, BNB, TON and Ripple.
Before sending funds, check the selected asset and the details shown in the payment window. Do not use networks or wallets that are not indicated on the operation page.
How to make your first deposit
- Log in to your Wizardo account.
- Open the Profile menu.
- Select Wallet or use the Deposit button.
- Choose the Deposit tab.
- Select the payment method.
- Enter the amount or use a quick button.
- Add a promotional code or activate a bonus, if applicable.
- Confirm the deposit.
Quick buttons may include €20, €100, €250, €500 and €1K. If you prefer another value, enter the amount manually within the permitted range.
Using a bonus or promotional code during payment
Some deposits may include the Use bonus option or a Promotional code field. If you want to take part in an offer, activate these options before confirming the payment.
Promotional funds may have wagering requirements, validity periods, maximum bet limits and withdrawal limits. These rules are separate from standard deposit rules and should be checked in the active promotion.
Available withdrawal methods
Withdrawals are made from Wallet → Withdrawal. The displayed range for withdrawal requests is from €50 to €5,000, subject to available balance and required checks.
| Type | Withdrawal methods | What to check |
|---|---|---|
| Cards | Visa & MasterCard | The method must belong to the account holder. |
| Bank transfer | SEPA | Bank details and verification may be requested. |
| Cryptocurrencies | USDT, USDC, ETH, LTC, SOL, TRX, BTC, BNB | Confirm the asset and details before sending the request. |
How to request a withdrawal step by step
- Open the Profile menu.
- Go to Wallet.
- Select Withdrawal.
- Check the Available for withdrawal field.
- Choose the available method.
- Fill in the required details.
- Enter the amount.
- Click Send.
Before withdrawing: required checks
We may request KYC verification before processing withdrawals, especially for the first request. Verification may include an identity document, proof of address, a bank statement and proof of ownership of the payment method.
All methods used must belong to the Wizardo account holder. Third-party payments are not allowed, and transactions may be reviewed for security, fraud prevention and AML reasons.
When funds still cannot be withdrawn
- Wagering is still active.
- The deposit turnover has not been completed.
- There is locked bonus balance.
- KYC verification has not yet been approved.
- Ownership of the payment method needs confirmation.
- The requested amount is outside the available limits.
Deposit turnover rule
As a general rule, a deposit must be wagered 3 times before it can be withdrawn. In specific cases, this requirement may be reduced by the company, but never below 1 time the deposited amount.
Example: if you deposit €50, the standard turnover is €150 in bets before a withdrawal request. This rule is separate from bonus wagering.
Currencies, limits and method availability
The supported currencies are EUR, PLN, USD, ZAR and ARS. The displayed limits are €5–€5,000 for deposits and €50–€5,000 for withdrawals.
No daily, weekly or monthly limits were specified in the available data. For this reason, always check the limits shown for the selected method before confirming the operation.
How to check payments in History
The History section lets you track account operations. For payments, use the Transactions tab; the Bets tab is separate for betting history.
In the filters, you can search by Date from, Date to, Amount from, Amount to, Sort by, Type and Transaction status. Use Search to look for records and Clear to reset the filters.
Refunds and cancelled requests
Refunds are reviewed only in exceptional situations. For a request to be considered, you must contact customer support within 24 hours after the transaction.
The response may take up to 10 business days. A deposit, or the related bonus, cannot be refunded after it has been used to place a bet.
Help if a payment does not appear
If a deposit does not appear, first confirm that the payment was completed by the selected provider. Then check the Wallet balance and the History → Transactions section.
If a withdrawal remains pending, review KYC, wagering, active bonus, payment method ownership and limits. If you need help, contact support through Live Chat or the official channel shown in your account.
FAQs
Where do I make deposits at Wizardo Casino?
Deposits are made in Profile → Wallet → Deposit. You can also use the Deposit button in the account balance block to open the payment area.
What deposit methods are available?
You may find cards, banks, Open Banking, digital wallets, vouchers, local methods and cryptocurrencies. Options include Visa & MasterCard, Google Pay, Apple Pay, CashtoCode, ecoPayz, Jeton, BLIK, BTC, ETH, USDT and other available crypto assets.
What is the minimum deposit?
The minimum deposit shown is €5. The maximum amount shown is €5,000, but the selected method may display its own conditions.
What is the minimum withdrawal?
The displayed withdrawal range is from €50 to €5,000. Before sending the request, confirm the limit shown for the selected method.
Can I withdraw with cryptocurrencies?
Yes, there are crypto options for withdrawals. The confirmed cryptocurrencies for withdrawals include USDT, USDC, ETH, LTC, SOL, TRX, BTC and BNB.
Why do I need to verify my account before withdrawing?
Verification confirms that the account and payment method belong to the same player. It is also part of security, fraud prevention and AML/KYC controls.
Can I use another person’s card or wallet?
No. All payment methods must belong to the Wizardo account holder. Third-party payments are prohibited and may lead to the deposit being returned, the operation being blocked or winnings being cancelled.
What does wagering the deposit before withdrawal mean?
It means that the deposited amount must be played before it can be withdrawn. The general rule is 3x the deposit, separate from any active bonus wagering.
Where can I see the status of a transaction?
The status of transactions can be checked in Profile → History → Transactions. You can filter by dates, amounts, type and status to find a specific operation.
Why do I also see the Bets tab in History?
History separates payments and bets. For deposits and withdrawals, use Transactions; for betting history, use Bets.
What should I do if the deposit does not reach my balance?
Confirm that the payment was completed by the provider used and check History → Transactions. If the operation is complete and the balance has not been updated, contact support through Live Chat or the official account channel.